The image shows the inEvidence logo with the text "InEvidence" in bold black letters, accompanied by the tagline "customer storytellers" in smaller black letters beneath it.

Specialist

services

the whole customer advocacy enchilada

STORIES

CONSULTING

ADaaS

Expertise & Experience

inEvidence has been at the forefront of customer storytelling and advocacy for over 30 years. Skilled humans, working with humanity; embracing the new, the next.

If it’s customer-advocacy-shaped, the chances are that we’ve been there and done that, providing our clients with as little or as much support as they need from a single story, a full globally-outsourced program.

Customer Stories

Hear from inEvidence client and friend, Jeannine Boot-Tazelaar about perspectives and the power of lasting relationships.

Telling your customers’ stories lies at the beating heart of inEvidence.

With a team of experts in technology journalism, video production, design, and project management, inEvidence has delivered over 10,000 customer stories across 90 countries in 30 languages.

From storyboarding and interviewing, to crafting stories in multiple formats, inEvidence can help capture your customers’ experience and turn it into memorable stories that reach audiences across any platform.

Written
Written
The bread and butter of any program. From traditional case studies to Q&A-style blogs and short, snackable content, the written word is a powerful way to tailor your customer’s story to a variety of audiences.
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Video
Video
Combine real customer voices with stunning visuals to resonate with your audience in a compelling, authentic way. Whether it’s documentary style, short-form, social content or event filming, the options with video are endless.
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Visual
Visual
From striking infographics to powerful animations, visual storytelling helps readers absorb information faster and makes your content more engaging and accessible.
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Hybrid
Hybrid
Make your customer stories more impactful by combining different story formats. A written story with embedded video, or the option to click on a quote to hear the customer’s own words.
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Combined
Combined
Prove your expertise and success in a certain industry, geography, or solution area, by combining stories, quotes and customer success metrics into one document.
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Animation
Animation
Images that can move. Whether used for storytelling, explaining complex concepts, or as an alternative to video, animation is a powerful tool for bringing ideas to life.
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Consulting

Hear from inEvidence client and friend, Tiffany Hancher, about the power of community, consulting, and creative collaboration.

inEvidence is dedicated to nurturing and sharing customer advocacy knowledge. We provide the comprehensive and tailored support, advice, and development services you, and your programs, need.

From strategic planning and implementation to ongoing measurement and optimisation, inEvidence customer advocacy consulting empowers organisations to build lasting relationships with their customers, drive brand loyalty, and unlock the full potential of customer advocacy.

Program Strategy
Program Strategy
Whether you’re looking to build a program from the ground up, transform your existing processes, or benchmark against the market: every program needs a strategy.
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Program Management
Program Management
Need help with the day-to-day running of your program? Run rate support, mentoring/training, end-to-end program management? We’re here to help.
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Loyalty and Community
Loyalty and Community
Recruiting customers is only part of the puzzle. Loyalty and community programs can foster connection and develop more dedicated customer advocates.
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Platform Services
Platform Services
Your program is only as good as the foundations it is built on. Let us assist you in selecting the right tools for the job, and making your activities a success.
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Content Strategy
Content Strategy
Storytelling is a process. From understanding the right approach for your organisation, to creating the ideal mix of assets to promote and amplify your stories. We are masters of the craft.
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ADvocacy-as-a-Service

Expertise & Experience

Who can you trust to speak with your largest, high-level clients?

How do you scale customer story creation, globally?

Is there a way to bring best-practice to all parts of a program?

inEvidence has been at the forefront of customer storytelling and advocacy for over 30 years – providing our clients with expert support that’s tailored to their need. Be that single story, a full, globally-outsourced program or anywhere in between.

Flexibility

We also know fast-changing demands can make program budgeting difficult. Customers will sign stories off when they are good and ready, irrespective of quarterly finance cycles!

This is the inEvidence USP; all advocacy services in one place, with the ability to flex focus across the whole advocacy landscape.

We call it ADvocacy-as-a-Service (ADaaS)

Talk to inEvidence

Get in touch to find out how we can help your program

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