Innovation

inEvidence Labs

Insights, ideas and strategies to expand your storytelling horizons.

Insights
Slow & Steady not Built for Buzz
I Peter Barton
Slow & Steady not Built for Buzz
Advocacy marketers need a media mindset. Your customers are exciting, high-profile names, and the process of creating their advocacy story is the real marketing gold. Ditch the caution and start giving these stories the promotion they deserve.
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Pride Month Spotlight
I Elliot McIntosh
Pride Month Spotlight
A short reflection from our video editor, Elliot, on being part of the queer community and the values that it brings.
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Fancy a line?
I Alex Fernandes
Fancy a line?
Who doesn’t. A good line is as coveted in customer advocacy storytelling as any other media - the trick to getting one, is asking the right questions.
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The Fun in Asking Tough Questions
I Peter Barton
The Fun in Asking Tough Questions
Interviewing your advocates should never be confrontational, but it needn’t be powder-puff. There are ways of making tough questions fun.
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Interview lessons from Dua Lipa
I Peter Barton
Interview lessons from Dua Lipa
The English/Albanian singer, songwriter and actress has a book club. Her conversation with authors proves she is an accomplished interviewer.
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Meet the team: Rich Moody
I Rich Moody
Meet the team: Rich Moody
For this edition of meet the team we're heading to Yorkshire with our resident anglo-american video producer.
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20 years of customer advocacy
I Kate Hickson
20 years of customer advocacy
Twenty years is a long time in any job. But in the world of customer advocacy – just how much has changed since 2005?
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Cultivating advocacy in Asia-Pacific
I inEvidence
Cultivating advocacy in Asia-Pacific
APJ covers a huge area and an even broader diversity of cultures and client expectations. Learn about achieving advocacy success in this remarkable region.
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Meet the team: Jessica Harris
I Jessica Harris
Meet the team: Jessica Harris
Discover what makes our Cape Town correspondent tick: from taking chances in work, to talking to plants.
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Editorial insights: October 2024
I inEvidence
Editorial insights: October 2024
Every month, inEvidence writers virtually travel the globe in pursuit of a good story. Often, it’s the incidental details that elevate them.
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Meet the team: Jocelyn Lau
I Jocelyn Lau
Meet the team: Jocelyn Lau
Learn a little more about the people who make inEvidence what it is, starting with Singapore's own Jocelyn Lau.
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What is Customer Advocacy?
I Kate Hickson
What is Customer Advocacy?
The customer in the spotlight: just what is customer advocacy and how can you use it to turn your customers into your greatest marketing tool?
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AI-Enhanced Customer Storytelling
I Robin Hamilton
AI-Enhanced Customer Storytelling
The future of tech marketing is human-crafted quality with AI-powered efficiency. Here’s how inEvidence is leaning into AI
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When Art Meets Science
I Robin Hamilton
When Art Meets Science
Great customer advocacy combines art and science. This AMA Europe ’24 keynote explains why and explores the use of AI as a catalyst for new ways of working.
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Periodic Table of Customer Advocacy
I inEvidence
Periodic Table of Customer Advocacy
The science of storytelling means combining various human elements into the perfect formula for your program. This is our periodic table of storytelling elements.
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