Innovation

inEvidence Labs

Insights, ideas and strategies to expand your storytelling horizons.

inEvidence Labs
Editorial insights: October 2024
I inEvidence
Editorial insights: October 2024
Every month, inEvidence writers virtually travel the globe in pursuit of a good story. Often, it’s the incidental details that elevate them.
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Meet the team: Jocelyn Lau
I Jocelyn Lau
Meet the team: Jocelyn Lau
Learn a little more about the people who make inEvidence what it is, starting with Singapore's own Jocelyn Lau.
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What is Customer Advocacy?
I Kate Hickson
What is Customer Advocacy?
The customer in the spotlight: just what is customer advocacy and how can you use it to turn your customers into your greatest marketing tool?
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inEvidence News Oct ’24
I inEvidence
inEvidence News Oct ’24
News you can actually use: Advocacy at Events goes live, A New Look, See us at Customer XCon Boston '24. and launching inEvidence Labs
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AI-Enhanced Customer Storytelling
I Robin Hamilton
AI-Enhanced Customer Storytelling
The future of tech marketing is human-crafted quality with AI-powered efficiency. Here’s how inEvidence is leaning into AI
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The Hamburger
I Robin Hamilton
The Hamburger
When does ‘classic’ branding become ‘old fashioned’? Explaining the thought process behind the inEvidence brand update
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10 Top Interviewing Tips
I inEvidence
10 Top Interviewing Tips
A human and creative approach to the interview experience can capture more unique colour, insight and anecdotes. A list of questions is not enough, yet sticking to a process can create more effective stories
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Anatomy of an Edit
I Frank Wood
Anatomy of an Edit
From the inEvidence Edit Suite, a step-by-step guide to building effective customer stories, from script choices to music
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When Art Meets Science
I Robin Hamilton
When Art Meets Science
Great customer advocacy combines art and science. This AMA Europe ’24 keynote explains why and explores the use of AI as a catalyst for new ways of working.
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Periodic Table of Customer Advocacy
I inEvidence
Periodic Table of Customer Advocacy
The science of storytelling means combining various human elements into the perfect formula for your program. This is our periodic table of storytelling elements.
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AMA USA 2022: The Highlights
I inEvidence
AMA USA 2022: The Highlights
If you’ve ever wondered whether going to customer advocacy conferences or meetups is worth it, here are the highlights from Advocate Marketing Academy USA 2022.
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Lessons in Storytelling
I inEvidence
Lessons in Storytelling
Emma Clarke speaks about storytelling as a voiceover, the London underground, and Jennifer Lawrence
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The Advocacy Line
I inEvidence
The Advocacy Line
Ever pictured Customer Advocacy as a train line? We did. Mind the Gap!
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